.ticket-details {
  background: #fff;
  padding: 25px;
  border-radius: 15px;
  box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
  font-size: 22px;
  margin-top: 30px;
  font-weight: 500;
}

.header h1 {
  flex: 1;
  text-align: center;
  font-size: 1.8rem;
}

.back-btn {
  font-size: 1.5rem;
  cursor: pointer;
  background-color: #ffffff;
  box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
  border-radius: 20%;
  width: 60px;
  height: 50px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.back-btn-img {
  width: 38px;
  height: 38px;
}

.ticket-details p {
  margin: 8px 0;
  line-height: 1.5;
}

.ticket-details h3 {
  margin-top: 25px;
  font-size: 1.2rem;
}

.description {
  margin-top: 10px;
  margin-bottom: 25px;
}

.ai-suggestion {
  border: 1px solid #000;
  padding: 15px;
  border-radius: 5px;
  background: #f9f9f9;
}

.ai-suggestion ul {
  list-style: none;
  padding-left: 0;
  margin-top: 10px;
}

.ai-suggestion li {
  margin-bottom: 5px;
  font-size: 16px;
}

.attachment {
  display: flex;
  justify-content: space-between;
  align-items: end;
  margin-top: 25px;
}

.attachment-btn {
  background: #79d2fb59;
  border: none;
  border-radius: 5px;
  padding: 5px 15px;
  cursor: pointer;
  font-size: 18px;
  font-weight: 200;
  display: inline-flex;
  align-items: center;
  gap: 26px;
  box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
}

.attachment-img {
  width: 30px;
  height: 30px;
}

.start-btn {
  background: #00d13b;
  color: #000;
  font-weight: 700;
  border: none;
  padding: 12px 25px;
  border-radius: 5px;
  cursor: pointer;
  font-size: 16px;
  box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
  width: 230px;
  height: 60px;
}

.progress-btn {
  background: #ced100e7;
  color: #000;
  font-weight: 700;
  border: none;
  padding: 12px 25px;
  border-radius: 5px;
  cursor: pointer;
  font-size: 16px;
  box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
  width: 230px;
  height: 60px;
}

.start-btn:hover {
  background: #00b733;
}

.priority.high {
  color: #c62a2a;
  font-weight: 700;
}

@media (max-width: 425px) {
  .ticket-details {
    background: #fff;
    padding: 18px;
    border-radius: 15px;
    box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
    font-size: 18px;
    margin-top: 30px;
    font-weight: 400;
  }

  .header h1 {
    flex: 1;
    text-align: center;
    font-size: 1.8rem;
  }

  .back-btn {
    cursor: pointer;
    background-color: #ffffff;
    box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
    border-radius: 20%;
    width: 45px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-top: 14px;
  }

  .back-btn-img {
    width: 25px;
    height: 25px;
  }

  .ticket-details p {
    margin: 8px 0;
    line-height: 1.5;
  }

  .ticket-details h3 {
    margin-top: 25px;
    font-size: 1.2rem;
  }

  .description {
    margin-top: 10px;
    margin-bottom: 25px;
  }

  .ai-suggestion {
    border: 1px solid #000;
    padding: 15px;
    border-radius: 5px;
    background: #f9f9f9;
  }

  .ai-suggestion ul {
    list-style: none;
    padding-left: 0;
    margin-top: 10px;
  }

  .ai-suggestion li {
    margin-bottom: 5px;
    font-size: 16px;
  }

  .attachment {
    display: flex;
    justify-content: space-between;
    align-items: end;
    margin-top: 25px;
  }

  .attachment-btn {
    background: #79d2fb59;
    border: none;
    border-radius: 5px;
    padding: 5px 15px;
    cursor: pointer;
    font-size: 16px;
    font-weight: 200;
    display: inline-flex;
    align-items: center;
    gap: 26px;
    box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
  }

  .attachment-img {
    width: 25px;
    height: 25px;
  }

  .start-btn {
    background: #00d13b;
    color: #000;
    font-weight: 600;
    border: none;
    padding: 12px 25px;
    border-radius: 5px;
    cursor: pointer;
    font-size: 16px;
    box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);

  }

  .progress-btn {
    background: #ced100e7;
    color: #000;
    font-weight: 600;
    border: none;
    padding: 12px 25px;
    border-radius: 5px;
    cursor: pointer;
    font-size: 16px;
    box-shadow: 2px 3px 6px rgba(0, 0, 0, 0.25);
  }

  .start-btn:hover {
    background: #00b733;
  }

  .progress-btn:hover {
    background: #b5b800e7;
  }

  .priority.high {
    color: #c62a2a;
    font-weight: 700;
  }
}